FAQs
General Questions
What is Domepeace?
Domepeace specializes in premium scalp and skincare products designed specifically for bald and shaved heads.
We aim to promote healthy, smooth, and hydrated scalps with high-quality, natural ingredients.
Where are your products made?
Our products are carefully formulated and manufactured in the USA under strict quality standards.
Are your products vegan and cruelty-free?
Yes – Our products are vegan, cruelty-free, and made with ethically sourced ingredients.
Do you offer discounts or promotions?
We occasionally offer special discounts and promotions. Sign up for our newsletter to stay updated on exclusive deals.
Can I use Domepeace products if I have sensitive skin?
Absolutely. Our formulas are dermatologist-tested and free from harsh chemicals, making them suitable for all skin types, including sensitive skin.
Product & Usage
Can I use Domepeace products with other skincare brands?
Yes! Our products are formulated to complement a variety of skincare routines. However, we recommend using our entire product line together for the best results.
Do you offer samples?
We do not offer samples, but we have a money-back guarantee if you're unsatisfied with your purchase.
Shipping & Returns
Where do you ship?
We currently ship within the United States and internationally.
How long does shipping take?
Orders typically ship within 2-3 business days. Delivery times vary based on location, but most orders arrive within 5-7 business days.
Do you offer free shipping?
Yes! We offer free shipping on orders over $70 and international over $100.
What is your return policy?
We stand behind our products. If unsatisfied, you may return your order within 30 days of delivery for a full refund. See our return policy page for details.
How do I track my order?
Once your order ships, you’ll receive a tracking number via email. Use this to monitor your package's progress.
Billing & Payments
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay & Shop Pay.
Is my payment information secure?
Yes, we use industry-standard encryption to ensure your payment details remain secure.
Do you charge sales tax?
Sales tax is applied where required by law and will be calculated at checkout.
Customer Support
How do I contact customer service?
You can reach us via email at support@domepeace.co.
What are your customer service hours?
Our team is available Monday - Friday, 9 AM - 5 PM (EST). We aim to respond to inquiries within 24-48 hours.
Can I change or cancel my order after placing it?
If you need to make changes, please contact us immediately. Once an order is processed, we may be unable to modify it.
Have more questions? Contact us at support@domepeace.co